Rentals & Guest Management Program
(RGM)

24% Commission

MOR: Renters Pay Cleaning
MOR: Extra Services are charged an hourly rate (not imbedded in high commission fees)

Our friendly reservations staff manage inquiries, reservations, communications of rental and guest policies, and collection of fees, with full reports. We meet & greet guest renters, provide access, instruct on the checkout rules, arrange housekeeping, manage inspections and trouble shoot immediate concerns. Available in Kelowna and Big White in BC, and Calabogie Lake / Madawaska / Centennial Lake areas in Ontario.

Extra Services:  ›  'Housefitting' a new property  ›  Pre-season spring cleaning  ›  Optional Linens Service  ›  Set Up Hot Tub Maintenance  ›  Troubleshoot Facility and Amenity Concerns  ›  Handyman Services  ›  Snow Shoveling  ›  Non-Departure Inspections  ›  End of Season Full Clean and Shut Down

Reservations & Administration Program
(RA)

19% Commission

MOR Renters Pay Cleaning!

For property owners who require a full time, 24/7 professional rentals listing and reservations management service. Scenic Chalets manages inquiries, reservations, collection and disbursement of fees, with itemized reports to owners. As with the Rentals & Guest Management program, we provide guests the Rental Agreement, the Guest Policy document, the Guest Information Guide and send an automated Thank You note with a comment form. We professionally and expertly supervise your rentals and copy you on all reservation communications.

Listing And Reservations Program
(LR)

10% Commission

For Owners who wish to finalize the rental tasks after Scenic Chalets has secured and confirmed a reservation for them. Owners communicate directly with guest renters and manage collection of owner fees.

Property Listing Plan
(PL)

$99.00 cdn year

For Owners who need a professional, easy to navigate listing on a worldwide site. Owners manage all aspects of the inquiry and reservation process. Your property page includes an automated inquiry form submitted directly to you. The yearly fee is 99. cdn

SEO

Search Engine Optimization for Excellent Search Engine Rankings

Full Page Property Listing

We List All Properties Equally! Each listing includes up to 15 photographs; a full description; lists amenities, features and things to do; easy to edit pricing schedule and availability calendar; links to a reservations form and the Rental Agreement.

Sample Property Page Listing

Professional, E-Commerce Website

Easy to navigate. Our dynamic search engines respond quickly to listing, pricing and availability searches. Automated credit card and PayPal transactions.

24/7 Secured Owner Access

Dynamic, Interactive Build Your Page Capability. Easy to follow, secure, automated login, editing and upload features for owners. Your property page could be online in 24 hours! Owners can edit their page at any time. Most edits are published immediately.

Support for Renters.org Calendars

For Owners who are listed on multiple sites, Scenic Chalets supports Renters.org for quick and easy calendar updates.

Personal URL

Scenic Chalets submits your personal URL to search engines for better placement and ROI (Return on Investment). I.e. www.scenicchalets.com/your prooperty.htm

Automated Inquiries and Reservations Management

Inquiries and Reservations are responded to automatically. Owners are copied on reservations and payments.

Depending on the Owner Program you choose, standard documents such as Notice of Booking, Confirmation of Reservation, Rental Agreement / Guest Policies, and Guest Information Packet are online and automatically sent to guest renters at the appropriate time in the reservation and confirmation process. Owners are notified of all communcations.

Copies of the documents listed here are included in the Owner Contract and Program Packets.

Non Exclusive

We encourage property owners to sign on with more than one Internet rental agent to increase your revenue potential.

RGM

RA

LR

PL

No Risk!

We do not collect any fees until we have secured a booking for you.

No Set Up Fees

Owners are not charged when they build their own property listing.

Printed & Electronic Marketing

Year round marketing, promotion and email campaigns.

Go! Season Campaign

•   Includes Onsite Presentations

•   Optional - not embedded in
     high commission fees!

Unique to Scenic Chalets: Although we are non-exclusive, we go the extra mile for you by actively promoting your vacation property to businesses, organizations and trade shows with an emphasis on promoting shoulder season and slow season rentals. We do not wait for business to come to us. We actively go out and find it! Annual $79.00 fee.
Learn more about the Go! Season Campaign

E-Commerce

Immediate online credit card payment and damage deposit processing. Owners receive revenue checks with transaction reports.

Scenic Chalets URL

Your page listing is promoted in the search engines.

Link to Personal URL

Your page listing includes a link to your site.

Support Renters.org Calendars

24/7 Log-In and Editing

Create a new property listing or edit a current one at any time.

Full Time Customer Support

Our offices are open M-F, 9 am to 5 pm. We encourage email communication for quickest response time.

Automated Inquiries and Reservations Management

Owners are notified by email of matches and reservations. Owners are copied on all transactions.

Communication of Rental Agreement and Policies

Confirmed guest renters are sent a standard Rental Agreement and Policies.

Guest Information Guide

Unique to Scenic Chalets. Confirmed reservations receive a standard Guest Information Guide. Includes instructions, policies, property guidelines. The booking renter must read and agree to the information provided.

Automated Thank You Note

Unique to Scenic Chalets. Guest renters are sent a thank you note.

Onsite Office

Scenic Chalets has offices at Big White, Kelowna and Calabogie Lake. Scenic Chalets staff have a good working relationship with reputable local trades and services. We can get things done for you on time, at reasonable rates.

Meet & GreetCheck-in & Check-out

A member of the Scenic Chalets staff will greet your guest renters, handle the check-in / check-out tasks, answer questions and ensure the guests are in compliance with the Rental Agreement and understand the information contained in the Guest Information Packet.

Guest Services

Scenic Chalets provide some Guest Services for a fee. By pre-arrangement, we will schedule activities, make reservations, purchases lift tickets, handle catering and schedule interim housekeeping. For those little emergencies, we keep a supply of essentials on-hand.

Renters Pay Housekeeping!

For Maximum Owner Revenue - Guest Renters pay the cleaning fees.

Hot Tub and General Maintenance

For property owners at Big White and Kelowna in the Lake Okanagan area, and Calabogie Lake and the Madawaska River region, we inspect to be sure the hot tub is being cleaned and in good working order at no extra charge when we handle housekeeping. Owners are responsible for hiring and remitting payment to a professional hot tub service.

Optional Services - Hourly fee

For property owners at Big White, Kelowna, West Bank, Calabogie Lake and the Madawaska River region, we provide the following services:

• Pre-Season Spring Clean
• End of Season Full Clean and Shut Down Services
• 'HouseFitting' Services for New Owners